Table of Contents
Regions Online Banking Help
History of Regions Bank
Regions Bank, which is otherwise known as Regions Financial Corporation, was formed in 1971. Its origin lies in the merger of three different Alabama banks, including the First National Bank of Montgomery, the Exchange Security Bank of Birmingham, and the First National Bank of Huntsville. This moment was rather historic for the region, as it brought together three of the oldest banks in the south.
In fact, the First National Bank of Huntsville pre-dated the Civil War and was formed in 1856 in a building that had been built in 1835. During the Civil War, it was a hospital for Union soldiers. Although Regions Bank was created as a concept in 1971, it did not achieve a true merger until 1985. Between these years, each bank operated independently.
Regions Bank has expanded from Alabama and into a variety of other states. For example, it first expanded into Florida and then grew into Georgia, Tennessee, Arkansas, and beyond. This spread makes it one of the largest regional banks in the southern United States, and beyond a few hiccups, it has remained one of the most trusted and respected banks in the area.
- Branch Hours and Locations
- Customer Service Center – 1-800-734-4667
- Routing Numbers – Alabama, 062000019; Arkansas, 082000109; Florida, 063104668; Georgia, 061101375; Illinois, 071122661; Indiana, 074014213; Iowa, 073900438; Kentucky, 083901744; Louisiana, 065403626; Mississippi, 065305436; Missouri, 081001387; North Carolina, 053012029; South Carolina, 053201814; Tennessee, 064000017; Texas, 111900785; Virginia, 051009296
- Swift Numbers – Birmingham, 062005690; Miami, 062005690
Wiring Money With Regions Bank
Regions Bank uses a multitude of different methods to wire money between your account and another. The most commonly utilized is Western Union Online Money Transfer. This service allows you to take money from eligible deposit accounts and send your cash to any Western Union agent around the world. For a small fee (usually about $5-10), you can get same-day service and get money where it needs to go.
You can transfer these funds by logging into your account and selecting “Money Transfer.” You will be provided several options in a drop-down menu. Choose Western Union and begin the process. Your bank account information should fill in automatically on the login form. That’s because it takes it directly from your current account and makes it easier to finish.
If it doesn’t directly link up in this way, you’ll need to input your name, address, bank account number, your routing number, and any other information asked for by the form. After you submit the form, it will be checked for accuracy and approved or denied. If it is rejected, you likely made a small mistake and just need to input the right information to ensure your account links up correctly.
After you perform this task, you can then select the Western Union location to which you want to send the money. Input either the address or the zip code of the area where you are sending the money to get a list of possible agents. You must set up the name of the person who will receive the funds and provide an identifying piece of information about them, such as a driver’s license number. This information will be used at the Western Union location to check their identity and to ensure that somebody isn’t trying to steal their money from them.
All of these transfer operations are done strictly from your own account, meaning that you don’t have to create a separate Western Union account to send money. Services include both domestic and international account transfer options. You can also pay a higher fee to send the money in just a few minutes or settle for a next-day delivery. Choose whatever option appeals to your specific banking needs.
The money will be taken immediately from your account and sent to the recipient. However, it may take a few minutes to an hour for the change to appear on your online account. That said, the money will have been taken from your account, meaning you must carefully plan your transfers. Failure to do so could cause an overdraft that could cost you extra money to manage.
How to Enroll With Regions Banking Online
If you have a checking or savings account with Regions Bank, you can set up an online account. From here, you can send money, track your debits and credits, apply for loans, and much more. This account lets you keep track of all of your Regions Bank needs and compiles them in a simple-to-understand way. Enrolling should take you no more than 5-10 minutes or so.
You start out by providing your customer information. These details help to identify your saving or checking account and make it easier for you to track your funds. You’ll need to add your name, your social security number, your e-mail address, a phone number, and an alternate phone number. After you provide this information, you can submit your form.
After submitting your form, the data you provided will be quickly assessed and confirmed. You then move on to the second step of the process, which is setting up online banking access. In this step, you will provide more information to sync your account to the online Regions Bank portal. These details include your account number, the routing number, your address, and more. Again, this data will be briefly assessed and confirmed before you are taken to the setup screen.
Once you are at this site, you can create a personal site name that protects your login details from being hacked or stolen. Try to avoid using obvious information, such as your last name, in your account. You must then create a password and input it again to confirm it. A good password should be between 7-10 characters and include uppercase and lowercase letters. It should also add numbers to make it tougher to guess.
You will also be asked to provide security questions that make it easier for you to access your account if you forget your password. For example, these questions include details like your mother’s maiden name, the name of your first pet, and other information that only you would know. It is also possible to sync your security up to your cell phone and e-mail account. After you’ve created your security details, you can submit and move on to confirmation.
Confirmation requires sending a unique confirmation number to either your phone number or e-mail account and then input it in the proper field. That confirmation number is temporary and will expire after 30-60 minutes. As a result, it is essential to input it as soon as possible. If for some reason you cannot input the security code quickly enough, just request another confirmation number. After you input it and the system accepts the number, your account is set up and you can log in whenever you like.
The Simplicity of Logging In
After you have created your online account and confirmed it, you can log in right away to perform a multitude of tasks. This process is straightforward. Go to the Regions Bank personal banking home page and search on the right for the login fields. These should be quite obvious, as they fill up a significant portion of the right side of the screen.
Type the username that you created into the appropriate field and then add the password you created. Your username and password must follow the formatting you used when creating your account. For example, if you created a username like “MisterSmith345,” the capitalized letters must be capitalized every time you enter your profile. The same is true of your password. Make sure you save this information in an easy-to-access place in case you forget either of them. Thankfully, you can reset your password as long as you know either the username or the e-mail address associated with the account.
Once you have inputted your login name and your password correctly, you’ll be taken directly to your Regions Bank portal. However, make sure that you don’t make too many errors when inputting your information. Several mistakes in a row could cause you to get locked out of your account for security reasons. When this happens, you may need to provide a security number, answer a security question, or even call customer service to reset your account. From your Regions Bank portal, you can perform a variety of tasks, such as:
- Digital Banking
- Mobile Deposit
- Mobile Pay
- Visa Checkout
- Western Union Money Transfer
- Lockit Card Controls
- Alerts & Notifications
- Online Statements
How Your Regions Bank Account is Protected
All of your login attempts and online banking sessions are protected using a feature known as Intelligent Authentication. This feature will gauge how your account is being used, where you logged in, and a variety of other variables to gauge whether or not a scam or attempt at identity theft is occurring. For example, if you login with a computer you’ve never used in a state far from your normal usage area, you may need to answer a security question to access your account.
While this might seem annoying, it is a security measure that protects you from hackers who would attempt to access your account and steal your money. For example, if somebody who had your login information in Russia tried to use your account, they would be faced with a security question that would be likely impossible for them to answer.
Beyond this feature, all questionable login attempts will be sent to your e-mail address. This mail is sent even if you were the person unexpectedly using your bank account. If you start receiving multiple warnings of this type that aren’t related to you, it is a good idea to change your password to something harder to guess. You may also want to change your security questions, just to be safe.
Ways to Contact Regions Banking
There are several ways that you can contact Regions Bank. These include the following phone numbers:
- Regions Customer Service Center – 1-800-734-4667
- Online Banking Customer Service – 1-800-472-2265
- Visa CheckCard Customer Service – 1-800-295-8472
- Regions Credit Card Customer Service – 1-800-253-2265
- Lost or Stolen Regions CheckCard – 1-800-295-8472
- Revolving Credit / Home Equity Line – 1-800-231-7493
- Client Services / Business & Commercial – 1-800-787-3905
- Regions Mortgage Customer Service – 1-800-986-2462
- Regions Mortgage Origination Center – 1-877-536-3286
- Report Fraud – 1-800-734-4667
- International (for Those Outside the US Only) – 1-800-458-5890
Beyond these accounts, you can also connect with Regions with their social media pages. These include profiles on Twitter, YouTube, Google+, Flickr, Foursquare, LinkedIn, SlideShare, and Pinterest. These sites are regularly updated with a variety of information, including important site information and more. Most queries are answered in a few hours or less.
How to Use the Regions Branch Locator
The branch locator for Regions Bank is very simple to use. Input the name of the city, the state, or the address you want to search for in the proper search field. Click “Search” and a list of nearby branches will appear. Click on one to get details, including its address, hours, and available services. You can also set an appointment at many branches. A small map will also indicate where the branch is located relative to its surrounding area.
Regions Banking FAQ
What details are needed when enrolling online?
You’ll need your SSN, e-mail address, phone number, and a Customer Number or PIN. This information helps to confirm your details and set up your profile as quickly as possible.
Where do I get a Customer Number?
All Regions Bank customers are provided a Customer Number when they sign up for an account. This number is unique to you and cannot be changed. If you don’t have one or don’t know it, call 1-800-240-7887 to ask for one.
Is going paperless smart?
Going paperless is a good idea if you use your Regions Bank online portal regularly. Regions Bank often runs cash promotions for those who go paperless. Talk to your local teller to learn more or sign up on your profile.
How do I reset my password?
Click on “Forgot Online ID or Password?” on the login box and enter your ATM card number and pin. You can also call 1-800-472-2265 to reset your password or username. It is also possible to save it by requesting a new password, as long as you remember your ID.